EFFECTIVE DATE: JULY 28, 2023
Baylor Genetics is a leading pioneer in genetic testing and is leading the way in precision medicine. Baylor Genetics is committed to protecting the privacy of individuals with whom it interacts and respects their right to determine the best way to manage and protect their information.
This Privacy Notice applies to baylorgenetics.com and Baylor Genetics (e.g., “BG,” “we,” “our,” or “us”). It explains what information we collect from you when you use our website, online portal, and applications (“BG Website”), how we use the information collected, and your rights regarding information provided to us. By using the BG Website, you consent to the data practices described in this statement. The collection, use, and disclosure of Protected Health Information (PHI) through the BG Website, or that is accessed via the BG Website, that is subject to provisions of the Health Insurance Portability and Accountability Act (HIPAA) and subsequent amendments are subject to our Notice of Privacy Practices which can be found here and is not governed by this Privacy Notice.
PERSONAL INFORMATION WE COLLECT
Information You Voluntarily Provide
To better provide you with products and services we offer, Baylor Genetics may collect personally identifiable information (Personal Information) you voluntarily provide to us, such as your:
- First and Last Name
- Mailing Address (street number and name, city, state, province, zip/postal code)
- E-mail Address
- Phone and/or Fax Number
Account and Interaction Data
We may collect additional Personal Information that you voluntarily submit to us through the website for other purposes, including information needed to register for an account if you choose to do so. This Personal Information, which may include sensitive information, is (1) username and password; (2) name, email address, phone number, home address, employer’s name, business address, occupation, job title, professional specialty, National Provider Identifier (NPI). We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Website Visitor or User Data
Baylor Genetics may keep track of the websites and pages you visit within our Website to determine what services are the most popular. This data is used to deliver customized content and advertising within Baylor Genetics to customers whose behavior indicates that they are interested in a particular subject area.
Information about your computer hardware and software may be automatically collected by Baylor Genetics. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the BG Website.
The BG Website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Baylor Genetics pages, or register with Baylor Genetics site or services, a cookie helps Baylor Genetics to recall your specific information on subsequent visits.
This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the Baylor Genetics features that you customized.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Baylor Genetics services or websites you visit.
The BG Website contains links to other third-party sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. Individuals seeking employment at Baylor Genetics or submitting payment to Baylor Genetics for services provided will be directed to third-party sites and no longer be in the BG Website. We encourage our users to be aware when they leave the BG Website and to read the privacy statements of any other site that collects personally identifiable information.
Children Under Sixteen
Baylor Genetics does not knowingly collect Personal Information from children under the age of 16. If you are under the age of 16, you must ask your parents or guardian for permission to use the BG Website. If you learn that a child under 16 has provided us with Personal Information without consent, please contact us. If we become aware that a child under 16 has provided us with their Personal Information, without consent, we will promptly delete such data.
HOW WE USE YOUR PERSONAL INFORMATION
Baylor Genetics collects and uses your Personal Information to operate and deliver the services you have requested. Unless you inform us in writing otherwise, we retain your Personal Information indefinitely.
We may also use your Personal Information to inform you of other products or services available from Baylor Genetics and its affiliates, only after you have provided us with your written consent. If you do not want us to contact you, you may opt out of future communications, which is described in more detail in Section 4 below.
We use information collected via our BG Website:
- To Administer our BG Website, our events, and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes;
- To improve our services to ensure that content is presented in the most effective manner for you and for your computer;
- For trend monitoring, marketing, and advertising;
- For purposes made clear to you at the time you submit your information. For example, to provide services you have requested from us or to pay for services provided by us; and
- As part of our efforts to keep the BG Website secure.
You may have implemented a “do-not-track” signal through your browser. As there currently is no fixed standard for do-not-track signals, we currently do not respond to do-not-track signals from your web browser.
Sharing Information with Third Parties
Baylor Genetics does not sell, rent, or lease its customer lists to third parties.
Vendors, Consultants, and Other Service Providers
Baylor Genetics may share data with trusted partners, vendors, consultants, and other service providers to help perform statistical analysis, send you an email or postal mail, provide customer support, provide a platform for secure payment, or arrange for deliveries. These companies may include our website analytics companies; CRM service providers (e.g., Salesforce), email service providers (e.g., Microsoft, Mailchimp), credit card servicer (e.g., CardPoint), and others. All such third parties are prohibited from using your Personal Information except to provide these services to Baylor Genetics, and they are required to maintain the confidentiality of your Personal Information.
We may choose to buy or sell assets and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, go out of business, enter bankruptcy, or go through some other change in control, your Personal Information could be one of the assets transferred to or acquired by a third party.
Baylor Genetics Affiliates
National Security or Law Enforcement
We may be required to disclose your Personal Information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
SECURITY OF YOUR PERSONAL INFORMATION
Baylor Genetics secures your personal information from unauthorized access, use, or disclosure. Baylor Genetics uses the following methods for this purpose:
- Secure Sockets Layer (SSL) Protocol
When Personal Information (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the SSL Protocol.