FAQs: Company Information
Answers for providers who have questions about Baylor Genetics
Baylor Genetics follows the FedEx Holiday schedule. If FedEx is open and delivering packages a Baylor Genetics employee will be on-site to receive specimens. Our laboratory is open to accept deliveries on Saturday, 8 am – 5 pm CST, provided the courier service is also operating that day. If you would like your sample to arrive at our lab on a Saturday, please mark your package for Saturday delivery. Note, we are unable to accept deliveries on Sunday.
Yes, Baylor Genetics is a fully licensed clinical diagnostic laboratory.
Baylor Genetics is open to receive samples Monday-Saturday 8 am-7 pm. We follow the FedEx holiday schedule so if FedEx is open to delivering packages, we will have a team member on-site to receive samples. If you have further questions, you may call our team at 1-800-411-4363.
Our shipping address is:
2450 HOLCOMBE BLVD.
GRAND BLVD. RECEIVING DOCK
HOUSTON, TX 77021-2024