FAQs: Genetic Counseling

Yes. We recommend that you first contact the healthcare provider who ordered your test for a referral, as they may have their own genetic counseling services. Baylor Genetics has also teamed up with Genome Medical, a telehealth genetic counseling service, to offer post-test genetic counseling for US residents who receive positive or uncertain results from qualifying tests.

No, Baylor Genetics does not provide pre-test genetic counseling services. Your healthcare provider can provide referrals to appropriate genetic counseling services. The National Society of Genetic Counselors (NSGC) also has a web-based tool to locate a genetic counselor for either an in-person or telehealth visit. Visit https://findageneticcounselor.nsgc.org/ to search for genetic counselors in your area.

• You may be eligible for post-test genetic counseling services through Genome Medical if you have received a qualifying Baylor Genetics test result and your healthcare provider has referred you for genetic counseling.
• A qualifying test result is any positive or uncertain result received from most Baylor Genetics’ Whole Genome Sequencing, Whole Exome Sequencing, genetic panel, and mitochondrial tests.

Some people may be eligible for genetic counseling at no additional out-of-pocket cost. We will determine your eligibility, while Genome Medical will perform scheduling, billing, and genetic counseling services.

Your genetic counseling information is protected by the Health Insurance Portability and Accountability Act (HIPAA). This means that access is limited to you, your referring healthcare provider, your genetic counselor, and authorized healthcare team members. You and your provider will receive a summary of your appointment within 48 hours of your session.