I am a physician. How do I order testing?
Please visit our test catalog to find the appropriate test. You can search for a test by entering a specific test code or gene of interest in the search field. Select your test to learn more about the test, including methodology, sample type, and requisition.
What is the minimum volume for testing?
What sample type(s) do you accept for testing?
Sample types vary by test. Visit our test catalog to find out which sample types are accepted for the test you intend to order. Please contact us if you are considering using a sample type outside of what is currently listed by calling 1.800.411.4363 or by filling out our contact form.
Can I send extracted DNA?
Extracted DNA can be sent when an EDTA sample is the appropriate sample type for a test. This includes Sequence and NGS Analysis, Southern blots (requires 10ug), Microarrays, and MLPA testing.
The following parameters must be met for extracted DNA:
- 260/280 ratio: between 1.75 and 2.00
- 260/230 ratio: greater than 1.70
- .5 – 1 ug/ul concentration or 20 ug
How do I add on testing to an existing sample?
Add-on testing can be initiated if there is sample remaining. Submit your request by filling out our contact form or by calling 1.800.411.4363 with the test code you would like to add. A test revision form will need to be completed for add-on testing.
What is your cancellation policy?
A request for test cancellation will be honored if the request is made within 24 hours of our laboratory receiving the sample. For more information about test cancellations click here.
Can I speak to a Genetic Counselor?
Yes. Our board-certified laboratory Genetic Counselors are available Monday – Friday to help answer any clinical questions or testing inquiries. These requests must be received from the ordering physician or a genetics professional.
Where do I find the proper requisition for the test I want to order?
Find the appropriate test by test code or gene name by visiting our test catalog. The requisition can be found by selecting the desired test.
Are you open on Saturday?
Our laboratory is open to accept deliveries on Saturday. Please mark your package for Saturday delivery, if you would like your sample to arrive at our lab on a Saturday.
I am interested in having my patient’s testing re-analyzed. How do I make this request?
Fill out our contact form with your request for re-analysis along with the patient’s name and date of birth, or Baylor Genetics lab number.
Do you provide raw data?
How do I order a kit for my patients?
I have questions about my patient’s report.
Please call 1.800.411.4363 or fill out our contact form.
Do you provide consents in other languages?
Yes, our consents are available in English, Arabic, French, and Spanish. Click here to access our consent forms page.